Case Study - Streamlining operations for a growing fitness chain
Puls, a local chain of functional fitness centers, needed comprehensive operational support to handle their growing administrative burden while maintaining focus on delivering exceptional fitness experiences.
- Client
- Puls
- Year
- Service
- Financial Management, Digital Operations, Tool Migration

Overview
As Puls expanded their chain of functional fitness centers, they faced the common challenge of growing administrative complexity that was pulling their team away from what they do best: delivering exceptional fitness experiences to their members.
Managing bookkeeping across multiple locations, coordinating financial reporting, handling various digital administrative tasks, and keeping their technology tools current and integrated was consuming valuable time and energy that should have been focused on member service and business growth.
We stepped in to provide comprehensive operational support that covers all aspects of their back-office needs. From daily financial management and bookkeeping across all locations to handling their digital administrative workflows and migrating them to more efficient technology tools.
Our ongoing management approach means Puls leadership and staff can dedicate their full attention to creating amazing fitness experiences, building their community, and growing their business, while we ensure all operational aspects run smoothly behind the scenes.
What we did
- Multi-Location Bookkeeping
- Financial Management & Reporting
- Digital Administration Management
- Technology Tool Migration
- Operational Workflow Optimization
- Ongoing System Maintenance
- Reduction in admin time
- 75%
- Faster financial reporting
- 90%
- Improvement in operational efficiency
- 50%
- Focus on member experience
- 100%